Frequently Asked Questions
- How can I get to the hotel from the Juan Santamaría International Airport?
- Where specifically is the hotel located within the City of Cartago?
- Is it safe to make on-line reservations with my credit card?
- How can I contact the Hotel El Guarco?
- Does the Hotel have a swimming pool?
- Are pets allowed?
- I have made a reservation on-line but have yet to receive information. What do I do?
- Is breakfast included in the room rate?
- What services are available at the hotel?
- Does the hotel have private parking?
How can I get to the hotel from the Juan Santamaría International Airport?
All information regarding distance, transportation and directions to points of interest from and to the Hotel, can be found in our Location section and is accessible from the page of each point of interest. In addition, this section provides detailed information using Google Maps, regarding the route to follow for the transfer from the international airport, to the hotel as well as for the return trip.
Where specifically is the hotel located within the City of Cartago?
The Hotel is located in the County of Guarco, 1 ½ kilometers south of the main entrance to the Cartago Industrial Park, along the Inter-American Highway South.
Is it safe to make on-line reservations with my credit card?
Yes, the entire debit/credit processing of credit cards is done through the national banking system, ensuring the safety of the transaction. Hotel El Guarco respects your privacy and will not reveal any of your personal information to anyone.
How can I contact the Hotel El Guarco?
Phone Number: 011-506-2573-0000.
E-Mail: info@hotelelguarco.com
Does the Hotel have a swimming pool?
NO, we do not currently have a swimming pool.
Are pets allowed?
NO, Hotel El Guarco does not allow pets on the premises.
I have made a reservation on-line but have yet to receive information. What do I do?
If you have not received an email confirmation, please contact our reservations department at: 011-506-2573-000 or send us an E-mail at recepcion@hotelelguarco.com.
Is breakfast included in the room rate?
Yes, breakfast is included in the room rate as is the Costa Rica sales tax.
What services are available at the hotel?
Services and Facilities: Local and international phone calls as well as Wireless Internet in all rooms. The system is free both for the connection as well as consumption. Laundry Service; Restaurant with national and international cuisine, Meeting Rooms for 25 to 30 people, 24 hour Security and ample indoor parking.
Does the hotel have private parking?
The Hotel provides private parking for our guests and no charge.
